4 Things to Know Before Hiring a Roofing Company

Tips March 2025
4 Things to Know Before Hiring a Roofing Company

4 Things to Know Before Hiring A Roofing Company

Finding the right roofing contractor in Lakeland & the surrounding areas can take time but with such a large cost at hand, you want to partner with a roofing company that has all the right credentials! When it comes to the roof for your home, take every step possible to ensure you are hiring the right roofing company.

Below are 4 key elements to check before you make your final decision on a roofer, to ensure you are getting the best “coverage” from a solid roofing company.

LICENSED

The market is full of unlicensed handyment that offer deep discounted roofing services, but that cost savings could end up being disastrous. The roofing company you hire should have the proper licensing, they will provide the information along with the estimate. Licensed contractors are your best resource as they’ll be knowledgable in industry wide best practices, including permitting guidelines, roof maintenance and roof repair.

INSURED

Roofing companies are responsible for keeping insurance up to date. In case of any accident, this should include workers comp (coverage if a contractor is injured on the job) and liability insurance (protects your home if a contractor damages it while completing work). Hiring a company without proper documentation can put you both at risk, to protect your home and yourself, always ask for proof of insurance up front. 

REVIEWS 

Online reviews can help you to determine whether a company is legitimate and how satisfied customers are after their service. Don’t guage your opinion on just stars, read through the reviews to find out specific information. For example, is there a trend of work being completed correctly? Do multiple reviewers complain about unprofessionalism? Are they known for quality workmanship and reputable service? Check online reviews from past customers before choosing a contractor, this will help you get an idea of what to expect. 

WRITTEN CONTRACT

A written contract protects you as the homeowner. Your contract should clearly outline payment schedules, roofing materials being used, a list of subcontractors and an estimated start and end date. Make sure it includes details about current roof and inspection of new roof (or repair work on current roof) Further, the contract should also include who is responsible for the cleanup, and any damages to property or your neighbor’s that may occur during the work.

For thorough and long lasting roof work, put your trust (and roof) in our hands!

 If you need roof inspection services in Wesley Chapel, Lakeland, Plant City, or a neighboring area in Florida, give us a call today at (813) 800-1800 to schedule your roof inspection.

FAQ

Frequently Asked Questions

The answers Central Florida homeowners ask us most often.

Do you offer 24/7 emergency roof repair?
Yes. True Roofers responds 24/7 across Central Florida to roof problems that cannot wait, including storm damage, active leaks, and emergency tarping. Call (813) 800-1800 any time, or reach our 24/7 inspection line at (863) 880-2041 after a storm, and we dispatch from there.
How quickly can you get to my home?
We dispatch 24/7 from three offices across Central Florida (Lakeland, Plant City, and Auburndale), so a roofer is never far away. Storm emergencies are prioritized, same-day inspections are often available, and you get a clear arrival window when you book.
What happens when I call?
You talk to a real person, describe the problem, and get an arrival window. A roofing specialist inspects your roof for free, documents the damage with photos, and quotes the exact price before any work starts. If the damage is storm-related, we handle the insurance claim for you, start to finish. Nothing begins until you approve it.
How does pricing work?
Upfront and in writing. The inspection is free, you get the full price before any work begins, and that price does not change mid-job. True Home members also get 5% off every repair and priority scheduling.
What areas do you serve?
We serve Lakeland, Plant City, Winter Haven, Wesley Chapel, Auburndale, Davenport, and the surrounding communities across Hillsborough, Polk, and Pasco counties.
Do you offer financing?
Yes. We partner with Enhancify to finance projects from $500 to $250,000 on approved credit, with terms up to 144 months through its lending partners. You can prequalify in about a minute with no impact to your credit score.
Are there any discounts or plans?
The True Home Membership covers your roof, plumbing, and HVAC for $24.99 a month: annual inspections, 5% off every repair, priority scheduling, and priority storm response. Financing is also available on bigger jobs.
Are you licensed and insured?
Yes. True Roofers is a fully licensed and insured Florida roofing contractor, license CCC1332725. Every crew that works on your roof works under that license.

Find Us in Central Florida

Three offices across Central Florida: Lakeland, Plant City (headquarters), and Auburndale. We serve homeowners and businesses throughout Polk, eastern Hillsborough, and Pasco counties.

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Reviews from homeowners who hire us

3,244 Google reviews across the True brands.

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